Shipping Policy
At Luvia Herbal, we are committed to delivering your order quickly, safely, and reliably. Our goal is to provide a smooth and stress-free delivery experience from checkout to your doorstep.
🚚 Delivery Coverage
We offer nationwide shipping across Pakistan, ensuring your favorite products reach you wherever you are.
⏱️ Delivery Time
- Processing Time: 1–2 working days
- Delivery Time: 3–5 working days (after dispatch)
📍 Remote areas may take slightly longer depending on courier service availability.
💸 Shipping Charges
- Standard Delivery Charges: Calculated at checkout
- Free Shipping Offers: Available on selected deals and promotions
📦 Order Processing
- Orders are processed within 24–48 hours after confirmation
- You will receive a confirmation call or message for Cash on Delivery (COD) orders
- Once shipped, you’ll be notified with tracking details (if available)
💳 Payment Options
We offer flexible payment methods:
- Cash on Delivery (COD) – Pay when you receive your order
- Bank Transfer / Online Payment (if available on checkout)
🚫 Order Issues & Delays
While we aim for timely delivery, delays may occur due to:
- Weather conditions
- Public holidays
- Courier service issues
If your order is delayed, our team will keep you informed.
❗ Incorrect Address Disclaimer
Please ensure your shipping details are accurate.
We are not responsible for delivery issues caused by:
- Incorrect or incomplete address
- Unavailable recipient at the time of delivery
📍 Order Tracking
Once your order is dispatched:
- You may receive a tracking ID via SMS or email
- You can contact our support team anytime for updates
📞 Need Help?
Our support team is always here for you:
📞 Helpline: +92 307-8964914 / +92 307-8964919
📧 Email: help@luviaherbal.store
❤️ Our Commitment
At Luvia Herbal, we don’t just deliver products—we deliver trust, care, and quality right to your doorstep.
👉 Order now and enjoy a fast, reliable delivery experience!